Is there a minimum quantity for orders?
Our generic boxes come with a very low minimum quantity order of 20pcs, since our preformed boxes are packed by 20's.
Tell me more about your preformed boxes.
Our company's preformed boxes are made of quality materials that are in compliance with the international standard. Elite Packaging Solutions' preformed boxes are greaseproof coated on the inside, which makes it resistant to the ordinary effects of oil for a maximum of 4 hours.
Tell me more about your takeout boxes.
Our takeout boxes are made of high quality paperboard materials that are in compliance with the international standard. The paperboard material used in our products is certified by the FDA-USA as safe for food contact. Most of our takeout boxes such as our spaghetti box, noodle boxes, box with divider, & paper cups are P2S or Poly coated on two sides. It is a non-toxic, refrigeration tolerant, microwaveable, and is resistant to the ordinary effects of oil, sauces, and other liquids. It has decent thermal resistance, which means that it can withstand relatively high temperatures from hot dishes without physical deformation of the material. It is also biodegradable, thus, reducing time and effort for waste management and disposal.
Are your cakeboards grease resistant?
Our cakeboards are plastic laminated to ensure that the material will not be damaged by oil, or any other liquid.
Do you accept custom order requests?
For plain boxes with custom dimensions, we have a minimum order quantity of 1,000pcs.
For boxes with artwork and custom dimensions, we have a minimum order quantity of 3,000pcs.
My credit/debit card payment has been declined
Check the card details (expiry date, billing address, etc.) on your account to make sure the information is correct.
Make sure you enter the security code correctly – that’s the three digit number on the back of your card.
Your card issuer may have declined your payment. In this situation, it would be best to contact your card issuer for details.
Shipping & Returns
How do I cancel my order
Our goal is to provide you with exceptional service. To ensure timely delivery, we begin processing orders immediately after an order has been placed. You may make changes to your order during the checkout process; however, once your order has been submitted, it cannot be altered. We do offer a 100% satisfaction guarantee on all of our products. Therefore, if you are not completely satisfied with your order, you may return your purchase subject to our Return Policy.
To ensure customer satsifaction, we do offer a full refund on damaged items; given that the boxes received are: damaged from gluing residue, and bleeding of print on colored boxes.